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Emergency Telecommunications Cluster (ETC) Deploys to Tacloban

IT responders amongst first to arrive

In emergencies, such as Typhoon Haiyan in the Philippines, IT responders must be amongst the very first to arrive to set up vital communications systems. These systems provide humanitarian workers with the tools they need to coordinate their operations.  

ETC deploys to Tacloban

As lead of the Emergency Telecommunications Cluster (ETC), WFP deployed a disaster response team less than 24 hours after Typhoon Haiyan struck to provide essential communications.

ETC Response Solution

The inflatable satellite antenna – provided to the ETC by - is light enough for emergency responders to carry, and powerful enough to provide humanitarian workers with internet connectivity in the initial phase of an emergency.

Supporting humanitarian coordination

ETC services are made available to the humanitarian community to support their operations. Lady Liz Lamoste & Maria Elena Crispo from the Bureau of Fire Protection use ETC internet to share reports with their headquarters in Manila.

Extending services across the city

ETC internet services are firstly provided in a central location then extended to additional sites. With Wi-Fi equipment from Ericsson Response, the ETC in Tacloban is now providing internet connectivity from City Hall to the stadium where the UN has set up the On-site Operations Coordination Centre (OSOCC) as well as to the airport.

Humanitarian ICT Helpdesk

The ETC provides basic ICT support services to the humanitarian community so they can access the network and to assist their life-saving operations. Over 600 humanitarian workers are now using the system in Tacloban.

Less than 24 hours after the largest recorded typhoon in history slammed into Visayas region of the Philippines, the Emergency Telecommunications Cluster (ETC) had deployed a Coordinator to assess the damage and initiate provision of critical IT and telecommunications services to the humanitarian community.