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Haiti shows why poor communication stalls relief –report

Date Published: 
12/14/2011
Summary: 

Aid agencies working in Haiti need to do a better job of talking and listening to the people they are trying to help in order to boost relief efforts and dissipate tensions, experts say. (..) In response, the WFP decided that the best way to improve its food distribution and food-voucher system was to ensure people understood how it worked.